PRIVACY POLICY

INTRODUCTION

Welcome to Mossley Radio. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@mossleyradio.co.uk.

What Information do we collect?

At Mossley Radio, we offer two forms through which we collect information:

  • Song Request Form: This form is designed to enhance your listening experience. We ask for your first name and the song you wish to request. This allows us to personalize our service for you.
  • Contact Us Form: This form is for general inquiries and feedback. We collect your name, phone number, and email address. We also provide a free text field for your message. We strongly advise against sharing additional personal information in this field.
  • Get Involved Form: This form is an application form for people wishing to get involved with the station. We collect your Name and Email address with this so we can contact you about your application.

How do we use that Information?

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes

Will your information be shared with anyone?

We respect your privacy and do not share your personal information with any third parties for their own use. However, please note that our website developer, JMBNet Digital Services, who administers our website, email, and security infrastructure, may have incidental access to personal data submitted through the forms on our website during the course of their maintenance and administration duties.

JMBNet Digital Services is contractually and ethically bound not to use, extract, or process this data for any purpose. They do not have any rights or commercial privileges with respect to this data. Their exposure to this data is strictly limited to necessary administrative functions and does not constitute a sharing of data on our part.

For any questions about what data JMBNet Digital Services has access to, please contact them directly at info@jmbnet.uk.

Your Rights

You have certain rights regarding your personal data under GDPR and the UK Data Protection Act 2018:

  • Right to be Informed: We are committed to transparency about how we collect and use your personal data.
  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to have it rectified or completed.
  • Right to Erasure: You may request the deletion or removal of your personal data in certain circumstances.
  • Right to Restrict Processing: You have the right to ‘block’ or suppress processing of your personal data.
  • Right to Data Portability: You have the right to move, copy or transfer your personal data from one IT environment to another.
  • Right to Object: You have the right to object to processing based on legitimate interests, direct marketing, and processing for scientific/historical research and statistics.
  • Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision when it is based on automated processing, and it produces a legal effect or a similarly significant effect on you.

Please note that these rights are not absolute and are subject to certain conditions and exemptions. For more information on how to exercise these rights, please contact us..